Privacy Policy

Introduction

Aura-rhythm ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Submit a booking request or enquiry form
• Register for a workshop or class
• Subscribe to our newsletter
• Contact us directly via email

The personal information we collect may include:

• Name and contact details (email address)
• Dietary requirements and preferences
• Service preferences and booking history
• Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on pages
• Referring website or source

This information is collected through cookies and similar technologies. See our Cookies Policy for more details.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm your bookings
• To communicate with you about our services
• To accommodate dietary requirements and preferences
• To improve our website and services
• To send promotional communications (with your consent)
• To comply with legal obligations

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers who assist in operating our business (payment processors, email services)
• Professional advisors (accountants, lawyers) as necessary
• Law enforcement or regulatory bodies when required by law

All third parties we engage are required to maintain the confidentiality of your information.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For booking records, we typically retain information for seven years.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Australian Privacy Principles

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). For more information about privacy rights in Australia, you may contact the Office of the Australian Information Commissioner.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Aura-rhythm
142 Flinders Lane
Melbourne VIC 3000
Australia

Email: [email protected]